I
really thought that I was going to ruin my Valentine’s Day plans but thanks to Lazada Philippines, I was able to pick
out the best Valentines Gift for my boyfriend at the last minute. They really
live up to their name as the Philippines' Online Shopping Mall!
I’ve
always been comfortable with shopping online. In fact I’ve done a lot of
holiday gift shopping at the comfort of my own home and since the opening of Lazada Philippines, I have had my
shopping security blanket on all the. They provide some of the best products
and prices but they also provide some of the most unique customer service. I
honestly enjoy their free delivery to almost every location and shopping point
in the Philippines (I’m lucky I live in the Metro!) and even better, Lazada Philippines is the only local
shopping site that provides you with the purchase option of Cash on Delivery!
How cool is that? If I end up changing my mind about an item I bought, I can
return it from 7 days of purchase. It really doesn’t get any better than that.
Amazing
products with Amazing Price points
Another
thing that I really enjoy about Lazada
Philippines is how straightforward they are when it comes to helping you
with discounts and best price points for your items. You don’t have to be a
math wizard to figure out how much savings you get from the products they list
because it’s visually displayed beside the item you want to buy. You realize
right away that the savings you get is anywhere from 4% to 25% and if that’s
not comforting enough for you, depending on your purchase method you can get an
even higher discount. Last week I bought myself an iPad 3 at 10% off and I was
so surprised to find out that they had a” MasterCard Monday” promotion of an
additional 10% off if you used your MasterCard. I was so happy I was getting a
20% discount!
Got Problems? Customer Service Rocks!
So
what I thought was going to be a traumatizing experience trying to avail of my
MasterCard Monday (the website kept hanging when I tried to hit the purchase
button and at the risk of being triple billed I decided to call customer
service) became a really nice and memorable purchase. The customer service lady
was very polite and was immediate to empathize with my predicament. She
assisted me in a professional manner! She really knew what she was talking
about and informed me of some technical difficulties that they experience
because of the bulk of transactions during holidays. She was very professional
and informed me that my credit card hadn’t been charged yet and to try my
purchase in an hour. She was very endearing and explained everything to me in a
calm tone with words that I understood. I was really pleased that she got my
call.
I
tried again after an hour and I was so thankful because my transaction finally
went through. Lazada Philippines
really made a possibly frustrating experience into a good one. The customer experience I had was really a
superb one despite that minor hiccup with the website, they made it feel less
of a hassle and more of a great overall experience. I can definitely say that Lazada Philippines
is the most reliable shopping site anywhere in the web. I have tried and tested their brand of
service and RELIABLE and TRUSTWORTHY are the two words that I will use to
describe them.
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