Online
payment is usually a struggle for most people. Forms are usually filled with
personal information and require us to submit our credit card details that
expose us to hackers. It's more challenging for countries that are still new to
online payments. Doing online payment should be done accordingly and users new
to online payment may struggle. You might get billed more than what you
originally paid for if not done correctly. Problem in dealing with online
business is that it takes time for processing takes longer days compared when
you deal with offline businesses. It's quite easy. You pay money and get what
you want in real time. But now that we are leaving in a digital era, we now
have other options.
A
good example is that we can now shop online. No longer it is required to waste
time and energy visiting traditional malls just to shop. For online shopping,
you will only need Internet access and an Internet capable device. You just
need to visit their website to check what they have to offer online. The online
industry here in the Philippines is very different. A few years back, we never
had online shopping in the country. No everyone possesses a credit card to do
online transactions. Ecommerce hard grew then as an industry. The penetration
of Ecommerce was really struggling in the low market It's actually great that
that arrival of Lazada made the penetration of Ecommerce much easier. It made
Ecommerce relevant to the country when they arrived.
With
Cash on Delivery or C.O.D., not owning your own credit card will still allow
you to shop online with them. All the customers need to do is leave their
shipment address and name when they order at the Philippines’ Online Shopping
Mall thru Cash on Delivery or C.O.D. They will deliver it at the shipment
address and only ask for the payment once it is handed over to their customers
at their doorsteps. It marked the first time Cash on Delivery was offered as an
alternative online payment method in the country. The Ecommerce industry
benefitted from the option of Cash on Delivery despite being offered in the
past by fast food delivery. This opened our eyes on how online shopping can
help us online. Since they arrived in the country, other competitors eventually
showed up. These allowed us to have more options in shopping rather then before
when we only had offline shopping as our option.
Ultimately,
they made online payment very friendly to local online users, to the point it
helped Ecommerce in finally penetrating the local online market. Despite having
these game-changing payment options, they didn’t stop in further improving what
they can offer to their customers. A month ago, they opened credit card
installment on their online store. It was exclusive for BDO credit card holders
but I’m sure it will open to other banks pretty soon. Just recently, they even
partnered with MegaLink. It only shows that Lazada tirelessly look for ways to
make it even better for their customers.
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